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Voice Over IP
Today companies of all sizes are replacing
traditional phone systems with IP telephony solutions to realize
both the productivity benefits of easily accessible advanced applications
and the infrastructure cost savings resulting from a single, converged
voice and data network.
There are so many reasons for making the switch to IP telephony
that deciding factors vary from one enterprise to another. However,
the most common benefits cited by small and midsized companies can
be categorized in two areas:
- Cost savings can
result from implementing and maintaining a single communications
infrastructure across multiple offices. Converged systems can
be easier to manage and modify as business needs evolve. In addition,
companies may experience lower long distance calling fees by reducing
or eliminating toll charges as phone services become supported
by their local area networks (LANs) and wide area network (WAN)
connectivity, rather than exclusively by the public switched telephone
network (PSTN).
- Business advantages
are driven by increased productivity and enhanced collaboration
among employees, customers and partners. These benefits result
from cutting-edge IP-based applications. Unified messaging offers
IP telephony users voice mail/email integration and find me/follow
me capabilities. Advanced collaborative applications such as instant
messaging, presence and highly-scalable audio conferencing capabilities
save time and effort. IP contact centers help drive customer satisfaction
and business revenues. IP telephony solutions built on open architectures
and industry standards like Session Initiation Protocol (SIP)
also provide the most flexibility to connect to the third-party
applications the business requires.
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Our
IP telephony solutions enable companies to implement a next-generation,
IP communications system that uses the world class standards.
With support of a robust set of productivity-enhancing applications
and advanced phone features traditionally supplied by Private
Branch Exchange (PBX) systems.
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